Privacy Policy

Strong Finish Inc. is a web design business based in St. James, Barbados. We help small businesses, entrepreneurs, professionals, service providers, churches, and local organisations get online with professional, mobile-friendly websites.

Our website address is https://www.strongfinishinc.com.

This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your information responsibly.

We may collect the following types of personal information:

• Identity and contact information — such as your name, business name, email address, phone number (including WhatsApp), and the country or location you are based in.
• Business information — such as your website URL (if you have one), the type of business you run, and details about your website needs that you share through our forms, messages, or consultations.
• Booking and consultation details — when you schedule a consultation through our booking platform, we receive the information you provide, such as your name, email, and meeting preferences.
• Messages and correspondence — information you share when you fill out a contact form, send us an email, or communicate with us by phone or message.
• Payment information — we do not directly collect or store your credit card or payment details. Payments are processed through third-party payment providers. We may receive confirmation of payments made.
• Technical information — when you visit our website, we may automatically collect information such as your IP address, browser type and version, device type, operating system, pages visited, time spent on pages, and referring website addresses. This is collected through standard website analytics and server logs.

We collect personal information in the following ways:

• Contact forms — when you submit a form on our website (such as a contact form or consultation request form), we collect the information you provide.
• Booking and scheduling — when you book a consultation through our third-party scheduling platform, the platform shares your booking details with us.
• Email and direct messages — when you email us, send a WhatsApp message, call us, or otherwise communicate directly with us.
• Becoming a client — when you engage us for website design or support services, we collect the information needed to deliver those services.
• Website usage and analytics — through cookies and similar technologies, we collect technical information about how visitors use our website. See our Cookie Policy for more details.

We use your personal information for the following purposes:

• To respond to your enquiries and requests
• To schedule consultations and meetings
• To prepare proposals and quotes for website design services
• To provide our website design, development, hosting, and support services
• To set up and maintain client websites
• To communicate with clients about their projects, updates, and support needs
• To process payments through third-party payment providers
• To improve our website, services, and client experience
• To maintain internal records of client relationships and projects
• To meet legal, tax, and accounting obligations
• To protect our website and business from spam, fraud, misuse, and security threats

Under applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies, we rely on the following legal bases for processing personal information:

• Consent — where you have given us clear consent to process your information for a specific purpose (for example, when you submit a contact form or opt in to non-essential cookies).
• Contract — where processing is necessary for the performance of a contract with you, or to take steps before entering into a contract (for example, preparing a website proposal or delivering website design services you have purchased).
• Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests do not override your rights and interests (for example, improving our website and services, responding to enquiries, or protecting our business from misuse).
• Legal obligation — where processing is necessary to comply with applicable laws, regulations, tax obligations, or lawful requests from authorities.

We do not sell, rent, or trade your personal information to anyone. We may share personal information with trusted third-party service providers only as needed to operate our business and deliver our services:

• Hosting and infrastructure providers — to host our website and client websites.
• Email and communication platforms — to send and receive emails and manage client communications.
• Scheduling and booking platforms — such as Calendly or similar services, to manage consultation bookings.
• Payment processors — to process payments for our services.
• Analytics and security tools — to understand website usage and protect our website from threats.
• Professional advisers — such as accountants, legal advisers, or tax professionals, where necessary.

We only share the minimum information necessary for each provider to perform their function, and we require them to handle your information securely and in accordance with applicable laws.

Strong Finish Inc. is based in Barbados. Depending on the tools, platforms, and service providers we use, your personal information may be processed or stored in other countries, including the United States, the European Union, or other locations where our service providers operate.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place and that the receiving parties provide an adequate level of data protection.

We keep personal information only for as long as it is needed for the purposes set out in this policy, or as required to meet legal, tax, accounting, or regulatory obligations.

• Enquiry and consultation information is generally kept while it is relevant to providing our services and for a reasonable period afterward in case of follow-up.
• Client information is kept for the duration of the client relationship and for a reasonable period afterward to meet legal and accounting requirements.
• Website analytics data is generally anonymised and retained in aggregate.

When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

Depending on where you are located and which laws apply, you may have the following rights regarding your personal information:

• Access — the right to request a copy of the personal information we hold about you.
• Correction — the right to ask us to correct inaccurate or incomplete information.
• Deletion — the right to ask us to delete your personal information in certain circumstances.
• Objection — the right to object to processing based on legitimate interests.
• Restriction — the right to ask us to restrict processing in certain circumstances.
• Data portability — the right to receive your information in a structured, commonly used format and to transfer it to another controller.
• Withdraw consent — where processing is based on your consent, you have the right to withdraw that consent at any time.
• Complain to a data protection authority — if you believe your rights have been infringed, you have the right to lodge a complaint with the relevant supervisory authority in your country.

To exercise any of these rights, please contact us at info@strongfinishinc.com. We will respond within a reasonable timeframe and in accordance with applicable law.

Our website uses cookies and similar technologies. For detailed information about the cookies we use, how we use them, and how you can manage your preferences, please read our Cookie Policy.

In summary, we use essential cookies to operate the website securely, and we may use analytics cookies to understand how visitors use our site so we can improve it. You can control non-essential cookies through our cookie consent banner and through your browser settings.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure connections (HTTPS), access controls, and working with reputable service providers who maintain appropriate security standards.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Our website may include links to third-party websites, platforms, or services (such as payment processors or social media platforms). This Privacy Policy applies only to Strong Finish Inc.’s website and services. When you follow a link to a third-party site, we encourage you to review that site’s privacy policy, as we are not responsible for their practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Material changes may be communicated more prominently, such as through a notice on our website.

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us: